DC SPIN Meeting – March 3, 2010
IT Driven Transformation Through Data-Driven Dashboards
Rita Hadden and Maria Lee; Computech, Inc.
With the recent release of the Open Government Directive, federal agencies are now required to develop and deploy agency specific websites to inform the public on all activities and processes related to the Open Government initiatives. Public facing dashboards that visually illustrate the status of the agency’s effort will be an important feature on these websites.
Beyond support for transparent and open government, data-driven dashboards can help federal agencies shape policy and private sector organizations operate more efficiently. They increase effective communication with stakeholders, solicit input to aid decision-making, and improve agility in executing complex initiatives. They also improve governance, compliance, and change management. These dashboards bring about transformation in organizations and improve business performance.
This presentation addresses WHY the use of dashboards makes sense now, more than ever. It presents 4 real-world situations in government and industry where transformation has resulted through the use of data-driven dashboards. Key takeaways are shared with the audience.
Speakers
Rita Hadden specializes in data-driven dashboards, software best practices, practice improvement/culture change, and change management. For over 30 years, Rita has worked with organizations and software professionals at all levels to achieve their business objectives through improved process capability and performance. Rita has built portfolio management and other dashboards to help organizations transform, and operate more effectively and efficiently. Rita has been a change agent, software development director and executive, program & project manager, SEI lead assessor, SEPG leader, and software practitioner. She has provided leadership, coaching, and management for more than 150 complex projects in the private & public sectors. Rita is a practice leader for data-driven dashboards at Computech, Inc., a leading technology solutions and management consulting firm, headquartered in Bethesda, MD.
Maria Lee is a practice leader for Data-Driven Dashboards at Computech, Inc. Maria has over 15 years of management experience on projects involving Internet technologies, including all stages of the product life cycle from the development of creative strategy to the deployment of websites and software applications. She brings this expertise onsite at the U.S. Federal Communications Commission (FCC). Maria manages a team of user experience and web development professionals at the award-winning government website. She serves as the User Experience and Development Manager for Web tasks at the FCC, including DTV.gov, Broadband.gov, OpenInternet.gov, and Reboot.FCC.gov. Previously, Maria was a Client Director and Senior Project Manager at iXL, Inc. in San Francisco.