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DC SPIN Program Announcements

Updated January 27 2016 7:00 PM


Wednesday, February 3rd
Web-Base Predictive Analysis to
Improve Patient Flow in the Emergency Department

The Emergency Department (ED) simulation project was established to demonstrate how requirements-driven analysis and process simulation can help improve the quality of patient care for the Veterans Health Administration’s (VHA) Veterans Affairs Medical Centers (VAMC).  This project developed a web-based simulation prototype of patient flow in EDs, validated the performance of the simulation against operational data, and documented IT requirements for the ED simulation.

In addition to enabling VHA to provide higher quality, more convenient and comfortable care for veterans and their families, the application will provide the VHA with the following benefits:
•    Web-based user interface to manage key input parameters
•    Improved analytical approach to managing ED processes
•    Better understanding of the operational variances within EDs
•    Improved resource management
•    Proactive versus reactive decision making
•    Well-defined management reporting requirements
•    Adherence to Federal patient care regulation guidelines
•    Integration of simulation with Emergency Department Information System (EDIS) v1.5 rollout

The simulation application, built using CACI’s SIMPROCESSTM software, is scalable so it can be deployed across the entire VHA.  The initial focus was on VAMC Emergency Departments, but eventually the simulation will be expanded to include all inpatient flow processes, including bed management and surgical scheduling.
Goals of the Project
VHA EDs received both short term and long term benefits from this project.  In the short term the project helped EDs standardize their real-time data collection.  In the long term simulation will help EDs develop better processes, improved efficiency, and optimal patient flow.  ED personnel can use the web-based interface to examine their own “what-if” scenarios such as reducing the total number of patients waiting more than 6 hours for admission, reduce the total time EDs spend on diversion, reducing missed patient opportunities, and increasing the percentage of discharges before noon.

February Speaker
David Buckler, CACI

David Buckler is a Process Performance Specialist at CACI, one of the DC SPIN's key sponsors. As a member of the CACI Operational Excellence Team, he focuses on internal and external process improvement, operational efficiencies, and CMMI appraisals.  He is helping to standardize CACI's delivery processes and corporate methodology that ensure project compliance with CACI's goals and objectives.  He is an expert in Business Process Reengineering, Modeling and Simulation, Business Architecture and the Software Development Lifecycle.  His specialties are requirements analysis, business process redesign and optimization, meeting facilitation, teaching, and public speaking.
Previously, he was a Senior Project Manager at CACI working for the Navy Recruiting Command using BPMN process definition methods.  He was Director of Operations Research and Communications for Conference and Exhibit Management, Inc.; a Business Architect at Unisys, and an Operations Research Analyst at CACI.  He has a BA in Mathematics from Gettysburg College and an MS in Operations Research from the George Washington University


Wednesday,January 6, 2016
Multi-Model Improvement – The Power of Aligning ISO, CMMI and SPICE

Misalignment, miscommunication, missed opportunities, and unhappy customers are indicators of ineffectiveness, which is the opposite of capability.  “Multi-Model Improvement” offers a road map to performance capability for organizations that utilize multiple process models -- CMMI, ISO/TS and Auto SPICE – and are dealing with the indicators of ineffectiveness between management and engineering. With “Multi-Model Improvement,” you’ll learn to combine the frameworks and methodologies you use to do your work innovatively, improving your capabilities for better performance, better quality products and greater customer satisfaction.

Ross Timmerman
Senior Consultant, Broadsword

Ross Timmerman is a Senior Consultant with Broadsword.  With 20 years in the automotive industry as an electronics engineering design and management professional, Ross has developed extensive experience with embedded hardware and software design, project management, process improvement and electronics manufacturing.  Ross focuses on assisting clients in the automotive, aerospace, defense, and federal government sectors using Broadsword’s AgileCMMI methodology, which is based on the industry leading Capability Maturity Model Integration, or CMMI.  Ross can be contacted at

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